the support of an expert always

at your side

Skillo is an innovative service providing all-round support to its customers. With Skillo you will find an answer
to any need you may have to do with the use of your digital devices: Support, Assistance, Security, Repairs.
In particular, our technicians are constantly updated on the latest development in the digital sector and are at your disposal at all times to help you with any request.

Assistance

Skillo is always at your disposal and offers you a full range of services, including check-ups on your devices and analyses of software and hardware components. Through a guided troubleshooting process (*) or the direct intervention of one of our experts, we provide a brilliant solution to any problem you may have.

Skilled and accurate, Skillo’s support services meet any configuration, support and training requirements.
Online courses on the use of digital devices and consultancy on the management and configuration of peripherals are among the supporting services offered by Skillo to its clientele through a service centre available 24 hours a day. (**)

(* available starting 31/12)
(** Our technicians are at your disposal Monday through Friday from 9.00 am to 9.00 pm, and Saturday from 9.00 am to 6.00 pm)

 

The devices included in the various assistance plans offered by Skillo are: Smartphones, Tablets, PCs, and any peripherals that can be connected to them: video cards, sound cards, network cards, memory cards, earphones, microphones, webcams, mouse, external hard-disk, keyboards, monitors, optical disk drives, USB flash drives, audio players and speakers. Printers, Smart TVs and Ipcams will be available shortly.

 


Assistance for your PC and your Smart TV

Check-ups

Your device and the network it is connected to are checked to detect and solve any problems, install system updates, optimise the use of applications.

Software problems

For any problem with the SW of your device you can request the assistance of a specialised technician, who will check the software remotely and install updates as necessary.

Learn more

Assistance for Smartphones and Tablets

Check-ups

Your device and the network it is connected to are checked to detect and solve any problems, install system updates, optimise the use of applications.

Software problems

For any problem with the SW of your device you can request the assistance of a specialised technician, who will check the software remotely and install updates as necessary.

Learn more

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